In current competitive market environment, each organization has to satisfy or fulfill their customers needs or requirements by all means, by giving the quality products & services and after sales supports repeatedly or consistently.
That’s why we know the line “ Quality is Never an Act, it is a Habit ”
Then only they get the repeat order for their products and services or maintain the goodwill to generate the new business areas or clients.
Sustainability is one of the major important factor in current competitive markets.
Always new policy or strategy is required to retain the existing market share or volume the organizations have.
So, for this purpose a robust management system is necessary for each and every organization. Moreover, Every Industry has to cope up with the new or changing situation or customer trends and competitors activities.
So, at present scenario, these are the basic needs to grow and sustain in the market.
By establish and implement a robust management system , organization can reduce the individual importance and it will be based on structures.
When the organization is based on the structures , planned mission & vision , laid down policy, targeted goals, data support for decision making, the laid down standard operating procedures/ work instructions for their operations and also having the strict performance monitoring & measuring system, then they able to produce the quality products and services repeatedly & consistently.
So, we can reminiscent the great line “ Quality is Never an Accident , it is the Result of Intelligent Effort”.
article written by Ranajit Bhattacharyya, ISO Auditor & Digital Mentor
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